At our store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase our women’s espadrilles.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Respond to customer service requests
  • Process returns, refunds, or exchanges
  • Improve our website, products, and services
  • Prevent fraud and protect website security
  • Send promotional communications when permitted by applicable law

You may unsubscribe from marketing communications at any time.

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete payment card details on our website.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment processors, shipping providers, website hosting providers, analytics services, and customer support providers, when required to operate our business and fulfill your orders.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or website.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to or use services provided by third parties. These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites or services that we do not control.

8. Children’s Privacy

Our website is not intended for children under the age required by applicable law to provide personal information without parental consent. We do not knowingly collect personal information from children in violation of applicable laws.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or other processing of your information.

To make a privacy-related request, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: faq@craftstudio.top